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Question 1
During the ____ phase of the SDLC, a preliminary analysis of requirements is conducted.
Answer
a.implementation
b.planning
c.design
d.requirements gathering and analysis
2 points
Question 2
The ____ approach incorporates varying viewpoints from different functional areas of an organization to help ensure that collected requirements for the application aren’t too narrow and one-dimensional in focus
Answer
a.JAD
b.External
c.XP
d.Four Ws
2 points
Question 3
Integrating ____ into the SDLC process is a good idea to ensure the system’s success.
Answer
a.intangible benefits
b.feasibility checkpoints
c.operating costs
d.RAD
2 points
Question 4
Are there any political repercussions of using the system? is a question that should be considered when assessing ____ feasibility.
Answer
a.technical
b.economic
c.operational
d.legal
2 points
Question 5
____ users include customers, contractors, suppliers, and other business partners.
Answer
a.Task force
b.External
c.Joint
d.Internal
2 points
Question 6
A ____ helps break down a complex process into simpler, more manageable, and more understandable subprocesses.
Answer
a.conceptual use model
b.flowchart
c.data flow diagram
d.context diagram
2 points
Question 7
During the design phase, the ____ design involves selecting a specific platform such as Dell servers running Ubuntu Linux.
Answer
a.CASE
b.logical
c.hardware
d.physical
2 points
Question 8
A ____ prototype is used to determine a system’s technical feasibility.
Answer
a.proof-of-concept
b.CASE
c.selling
d.requirements-based
2 points
Question 9
In ____ conversion, the old and new systems run simultaneously for a short time to ensure that the new system works correctly.
Answer
a.pilot
b.parallel
c.phased-in-phased-out
d.plunge
2 points
Question 10
____ divides a project into smaller functions, and developers can’t go on to the next phase until the current phase is finished.
Answer
a.XP
b.RAD
c.Agile
d.JAD
2 points
Question 11
The ____ approach to implementation can save the cost of hiring additional staff and meet the demands for more timely development of information systems projects.
Answer
a.insourcing
b.outsourcing
c.self-sourcing
d.tempsourcing
2 points
Question 12
A(n) ____ system is used to coordinate operations, resources, and decision making between manufacturing, production, marketing, and human resources.
Answer
a.SCM
b.CRM
c.Web portal
d.ERP
2 points
Question 13
In service organizations, the links in the supply chain include ____.
Answer
a.hardware
b.management
c.service providers
d.software
2 points
Question 14
Order transmissions are part of the ____ flow in the SCM.
Answer
a.information
b.product
c.finances
d.location
2 points
Question 15
____ enables business partners to send and receive information on business transactions.
Answer
a.EDI
b.ERP
c.Supply chain
d.SCM
2 points
Question 16
____ invite sellers to submit bids for products and services.
Answer
a.Maintenance, repair, and operations services
b.E-marketplaces
c.CPFR
d.Reverse auctions
2 points
Question 17
Transaction data for a CRM system might be gathered using ____.
Answer
a.a business plan
b.grocery store loyalty cards
c.a RFID chip
d.inventory numbers
2 points
Question 18
The main goal of a(n) ____ system is to improve services offered to customers and use customer contact information for targeted marketing.
Answer
a.SCM
b.CPFR
c.CRM
d.ERP
2 points
Question 19
Amazon.com, suggests products you might enjoy, based on your past browsing and purchasing habits; this is an example of ____.
Answer
a.personalization
b.customization
c.customer relationship management
d.supply chain management
2 points
Question 20
____ searches for specific information or patterns, using input from multiple business partners and data sources.
Answer
a.Customization
b.Knowledge management
c.Personalization
d.Collaborative filtering
2 points
Question 21
____ is a technique used to improve CRM systems (and many other systems) by identifying, storing, and disseminating “know-how”—facts about how to perform tasks.
Answer
a.Personalization
b.Collaborative filtering
c.Knowledge management
d.E-marketing
2 points
Question 22
The ____ component of a ERP system collects and analyzes relevant internal and external data and information.
Answer
a.supply chain
b.e-commerce
c.unified database
d.CRM
2 points
Question 23
Research and development is an examples of a(n) ____ task.
Answer
a.structured
b.unstructured
c.semistructured
d.automated
2 points
Question 24
The decision maker defines associations between alternatives and criteria during the ____ phase of the decision-making process.
Answer
a.implementation
b.intelligence
c.design
d.choice
2 points
Question 25
Peter G. Keen, a former MIT professor, conducted an interesting study on how organizations use DSSs and concluded that the decision to build a DSS seems to be based on ____.
Answer
a.value
b.cost
c.executive buy-in
d.tangible benefits
2 points
Question 26
The ____ component of a DSS is what users make use of to access the DSS.
Answer
a.database
b.user interface
c.DSS engine
d.model base
2 points
Question 27
The ____ is responsible for specifying data requirements, what models are needed, and how these models might be used.
Answer
a.technical designer
b.model builder
c.end users
d.managerial designer
2 points
Question 28
A(n) ____ must provide access to both internal and external data.
Answer
a.EIS
b.MIS
c.DSS
d.GIS
2 points
Question 29
Microsoft SharePoint provides a ____.
Answer
a.GIS
b.digital dashboard
c.model base
d.waypoint system
2 points
Question 30
A GIS includes ____, which might show the location of an airport.
Answer
a.lines
b.areas
c.points
d.regions
2 points
Question 31
City and county administrators rely on ____ for dispatching personnel and equipment to crime and fire locations and for maintaining crime statistics.
Answer
a.DDSs
b.EISs
c.groupware
d.GISs
2 points
Question 32
When implementing a management support system, ____ to ensure that key decision makers are involved in designing the MSS.
Answer
a.keep the lines of communication open
b.hide complexity
c.keep the look and feel consistent
d.define objectives and benefits clearly
2 points
Question 33
Network administrators use ____ technology to have antivirus updates downloaded on employees’ workstations automatically.
Answer
a.ASP
b.pull
c.SaaS
d.push
2 points
Question 34
With the ____ model, users don’t need to be concerned with new software versions and compatibility problems because the ASP offers the most recent version of the software.
Answer
a.SaaS
b.CAVE
c.VR
d.RFID
2 points
Question 35
When using a(n) ____, IS personnel time is freed up to focus on applications, such as customer relationship management and financial information systems, that are more important strategically to the organization.
Answer
a.ASP
b.CAVE
c.VR
d.RFID
2 points
Question 36
____ uses computer-generated, three-dimensional images to create the illusion of interaction in a real-world environment.
Answer
a.Nanotechnology
b.WiMAX
c.VR technology
d.Wi-fi
2 points
Question 37
In grid computing, each participant in a grid is referred to as a “____.”
Answer
a.node
b.CAVE
c.cell
d.tag
2 points
Question 38
____ technology uses special hardware and software to give users the feeling of being part of an environment.
Answer
a.Simulation
b.Immersion
c.Telepresence
d.Interaction
2 points
Question 39
____ technology gives users the sense that they’re in another location, even one geographically far away, and can manipulate objects as though they’re actually in that location.
Answer
a.Telepresence
b.Immersion
c.Interaction
d.Simulation
2 points
Question 40
____ components of a VR system enable users to see and hear the virtual world.
Answer
a.Walker
b.Visual and aural
c.Manual navigation control
d.Central coordinating processor and software system
2 points
Question 41
Some engineering companies use _____ to improve product design and development.
Answer
a.CAVEs
b.nanotechnology
c.RFIDs
d.SaaS
2 points
Question 42
Users interact via avatars in a(n) ____.
Answer
a.telepresence system
b.cloud computing environment
c.virtual world
d.RFID system
2 points
Question 43
____ computing is a platform incorporating many recent technologies under one platform.
Answer
a.Grid
b.Cloud
c.On-demand
d.Utility
2 points
Question 44
____ have been added to sports gear, such as tennis and golf balls and tennis rackets, to make them more durable and improve their responsiveness.
Answer
a.Data gloves
b.Nanometers
c.Nanomaterials
d.RFID tags
2 points
Question 45
A primary key field is used to ensure that each record is
Answer
a.unique.
b.duplicated.
c.valid.
d.saved.
2 points
Question 46
________ is an expression that precisely defines the range of data that will be accepted in a field.
Answer
a.Validation rule
b.Validation text
c.Range expression
d.Required
2 points
Question 47
A(n) _________ is a field property that determines the data that can be entered, how
the data displays, and how the data is stored.
Answer
a.index
b.default value
c.field size
d.input mask
2 points
Question 48
A relational database avoids ______ data, helps to reduce errors, and saves space.
Answer
a.table
b.relational
c.redundant
d.common
2 points
Question 49
The default data type in Design View for any new field is ________.
Answer
a.lookup wizard
b.currency
c.text
d.number
2 points
Question 50
A(n) ________ is a special list created in Access to speed up searches and sorting.
Answer
a.index
b.catalog
c.guide
d.relationship
