Question 1
- Which of the following is a difference between a Human Resource Information System (HRIS) and PeopleSoft?
a.
PeopleSoft used the Cloud while an HRIS used a vendor’s data center.
b.
PeopleSoft did not allow human resource units to run its own reports whereas an HRIS allowed it.
c.
An HRIS used the Cloud while PeopleSoft used a vendor’s data center.
d.
An HRIS was run on support from IT people while PeopleSoft did not require any support from IT.
2 points
Question 2
- In the context of the Sarbanes-Oxley Act, the biggest concerns are linked to _____.
a.
workplace safety
b.
employee productivity
c.
immigrant workers
d.
executive compensation
2 points
Question 3
- Binkers, LLC and Toves Inc. have merged, doubling the number of production facilities. To help decide which facilities to keep open and which should be closed, Bella has been asked to measure the productivity of the workforces at the facilities. Bella should _____.
a.
determine the total cost of people required for an output of 100 units
b.
determine the total cost of people required to complete a day’s worth of work
c.
determine the total cost of people required to complete a year’s worth of work
d.
determine the total cost of people required for each unit of output
2 points
Question 4
- An expatriate is a citizen of one country who is working in a second country and employed by an organization headquartered in the first country.
True
False
2 points
Question 5
- Raul, a U.S. citizen, works in Mexico for an organization headquartered in the United States. Which of the following statements is true of Raul?
a.
He is a destination consultant.
b.
He is an expatriate.
c.
He works in the company’s headquarters.
d.
He is a local vendor.
2 points
Question 6
- A written corporate code of ethics encourages ethical behavior among employees.
True
False
2 points
Question 7
- A(n) _____ is a citizen of one country working in a second country and employed by an organization headquartered in the first country.
a.
independent contractor
b.
third-country national
c.
expatriate
d.
host-country national
2 points
Question 8
- Global Professional in Human Resource (GPHR), a human resource certification, is sponsored by the American Society for Training and Development.
True
False
2 points
Question 9
- Organizational culture consists of the shared values and beliefs that give members of an organization meaning and provide them with rules for behavior.
True
False
2 points
Question 10
- Which of the following is true of Software-as-a-Service?
a.
It is software that kept track of employees and ran reports for human resource managers with support from IT.
b.
It is software that allowed the human resource unit to run its own support and make changes with help from IT.
c.
It is software that runs only on the Cloud and allows self-service.
d.
It is software that runs in a vendor’s data center or on the Cloud and it allows self-service.
2 points
Question 11
- Intermediate-range plans usually project one to three years into the future.
True
False
2 points
Question 12
- Annual wages and pay increases are classified as a _____ metric of Human Resource.
a.
compensation
b.
staffing
c.
development
d.
training
2 points
Question 13
- The formula for calculating human capital value added = Revenue – (Operating Expense – (Compensation + Benefit Costs)) / Full-Time Head Count
True
False
2 points
Question 14
- _____ refers to the judgmental method of HR forecasting that relies on general guidelines applied to a specific situation within the organization.
a.
Statistical regression analysis
b.
Delphi technique
c.
Rule of thumb
d.
Simulation model
2 points
Question 15
- Which of the following is a source of outflow in the current staffing level?
a.
Promotions
b.
Recalls
c.
Internal transfers
d.
External hires
2 points
Question 16
- The policy of filling key positions with individuals in the region of the subsidiary in offshore organizations is known as the polycentric policy of global staffing strategies.
True
False
2 points
Question 17
- The value for HR practices cannot be measured.
True
False
2 points
Question 18
- Cost per hire is classified as a _____ metric of Human Resource.
a.
compensation
b.
staffing
c.
training
d.
development
2 points
Question 19
- Good strategies involve an accurate diagnosis of the challenge, an approach to overcome the obstacles, and a focus on coherent actions to make the approach work.
True
False
2 points
Question 20
- In the balanced scorecard framework, operational effectiveness is classified under _____.
a.
customer relations
b.
learning and growth activities
c.
internal business processes
d.
financial measures
2 points
Question 21
- The _____ eliminates the statute of limitations for employees who file pay discrimination claims under the Equal Pay Act.
a.
Railway Labor Act
b.
Clayton Antitrust Act
c.
Lilly Ledbetter Fair Pay Act
d.
Taft-Hartley Act
2 points
Question 22
- Title VII of the Civil Rights Act states that it is illegal for an employer to fail or refuse to hire or discharge any individual because of such individual’s national origin.
True
False
2 points
Question 23
- Which of the following statements is true of quid pro quo harassment?
a.
A supervisor can be held guilty of quid pro quo harassment only if the victim refuses to grant the sexual favors.
b.
A supervisor can be held guilty of quid pro quo harassment if he or she tells jokes that are suggestive or sexual in nature.
c.
A company always bears liability for quid pro quo harassment because supervisors are agents of the company.
d.
For proving charges of quid pro quo harassment, a plaintiff only needs to prove that the working condition at a workplace is hostile.
2 points
Question 24
- After freezing salaries for three years, Solo Music Publishers determined that employees with two to three years of experience were leaving Solo because other employers were offering higher salaries. Which of the following is a step that Solo can take to reduce pay inequities?
a.
Exclude benefits and other items from the total pay package
b.
Benchmark against local and national markets
c.
Base pay on the age of the employee
d.
Base pay on the longevity of the employee’s association with the company
2 points
Question 25
- Which of the following advertisements for recruitment is most likely to be considered illegal?
a.
“Young store executives needed”
b.
“Enthusiastic radio jockeys needed”
c.
“Wanted: Professors with educational background in economics”
d.
“Experienced writers required”
2 points
Question 26
- Executive Orders 11246, 11375, and 11478 require federal contractors to take affirmative action to compensate for historical discrimination against women, minorities, and individuals who have a disability.
True
False
2 points
Question 27
- A _____ is a practice required for safe and efficient organizational operations.
a.
business necessity
b.
burden of proof
c.
business emergency
d.
disparate treatment
2 points
Question 28
- Which of the following is true of the term “glass ceiling”?
a.
It refers to the discriminatory practices that have prevented women and other minority status employees from successfully obtaining jobs.
b.
It refers to the preferential treatment that women and minorities receive within an organization when they advance to executive-level jobs.
c.
It refers to the preferential treatment that women and minorities receive within an organization.
d.
It refers to the discriminatory practices that have prevented women and other minority status employees from advancing to executive-level jobs.
2 points
Question 29
- The Civil Rights Act of 1991 requires that employers show that an employment practice is job related for the position and consistent with business necessity.
True
False
2 points
Question 30
- Restricting employees from wearing garments that might get caught in machinery is a form of discrimination and not a business necessity.
True
False
2 points
Question 31
- Which of the following parts of the typical job description lists the necessary roles and duties, generally in order of importance, and contains clear, precise statements on the major tasks, duties, and responsibilities performed?
a.
Job specifications
b.
Essential job functions
c.
General summary
d.
Identification
2 points
Question 32
- Reviewing drafts with managers and employees is a subtask of _____.
a.
conducting the job analysis
b.
developing job descriptions
c.
preparing for and introducing the job analysis
d.
planning the job analysis
2 points
Question 33
- Which of the following is comprised of more than 200 statements and examines a variety of dimensions, including decision making and supervising?
a.
Work sampling
b.
Employee diary/log
c.
Position Analysis Questionnaire
d.
Management Position Description Questionnaire
2 points
Question 34
- _____ refers to taking an existing job and changing it to improve it.
a.
Job planning
b.
Job analysis
c.
Job redesign
d.
Job design
2 points
Question 35
- Key gaps in skills exist in information technology, engineering, and research.
True
False
2 points
Question 36
- Work is effort directed toward accomplishing results.
True
False
2 points
Question 37
- Jill, who works with SunFun LLC, is responsible for handling the job analysis in her organization. She has developed job descriptions and job specifications. Which of the following will typically be Jill’s next step?
a.
Planning the job analysis
b.
Conducting the job analysis
c.
Maintaining and updating job descriptions and job specifications
d.
Preparing for and introducing job analysis
2 points
Question 38
- _____ refers to organizing tasks, duties, responsibilities, and other elements into a productive unit of work.
a.
Job planning
b.
Job design
c.
Job redesign
d.
Job analysis
2 points
Question 39
- Which of the following is typically the responsibility of the HR in job analysis?
a.
To request new analyses as jobs change
b.
To help complete job analysis information
c.
To provide information to outside experts
d.
To coordinate job analysis
2 points
Question 40
- Drafting job descriptions and specifications is typically the first step in the job analysis process.
True
False