Title of Project
Your name
West Coast University
NURS 691B: Culminating Experience II
Dr. Tracy Macdonald
Date
Title of Project
Write out your PICOT question here
Give a brief example of the background of the topic
Why was this topic chosen
What is the anticipated value of the project
For this slide, introduce your topic to the audience and include your PICOT statement.
Give brief statements or examples on the slides to answer the questions, and use this section for your notes to support the content in your presentation.
Make sure if you use information from a resource, you properly cite within the slide.
2
Strategies to Improve Communication in Healthcare
Amongst surgical patients at the Colorado Springs Orthopedic and Spine Center, will there be an increase in patient satisfaction scores as a result of improved staff communication?
Low patient satisfaction scores
Patient safety and patient outcomes (Burgener, 2017)
Strengthen and improve patient safety & satisfaction scores
Improved communication for patients and staff
Currently, patient satisfaction scores related to a broad topic of communication are approximately 2 on a 1-5 scale. According to patient surveys, there is a lack of communication between the surgery center staff, orthopedic office, and the patients. Addressing the concern for improved or enhanced communication by health care providers within a health care organization is crucial, as this may directly affect patient safety and patient outcomes (Burgener, 2017). Making improvements in communication can only strengthen and improve patient safety, and maximize patient satisfaction score (Burgener, 2017).
3
Literature Review
For each article you reviewed, you will give a brief overview of the article. Do not state the title of the article, but use the authors names.
Why did you choose this article, and how will it help your project.
See the next slides for examples.
Use the notes to put all of the information from your paper for each article. If it is long, summarize what the article noted, but make sure you reference the article properly on the slide.
4
Literature Review
Parker et al. (2018) noted that approximately 85% of recognized healthcare associated errors were directly related to communication failures.
This study was used as it noted a direct correlation to poor communication and healthcare errors.
Literature Review
Between 1995-2015, 12,222 sentinel events were reported, and noted that ineffective communication was the root cause of 66% of the events (Burgener, 2017)
This study was chosen as it notes there is ineffective communication, or a breakdown in communication, which is leading to unfavorable outcomes.
Between 1995-2015, 12,222 sentinel events were reported, and noted that ineffective communication was the root cause of 66% of the events (Burgener, 2017)
6
Literature Review
Hospitalized patients spend most of their time interacting with nurses than any other provider, which demonstrates an increased need for clear communication between patients, nurses, and physicians (Trotta et al., 2020)
Literature Review
Identifying strategies to improve communication through evidence has the potential to decrease sentinel events related to communication, and ultimately improve patient outcomes (Wang et al., 2018)
Interventions for Change
What is the current method (what is the C in PICOT)
What is the proposed intervention to change
What is the goal of the intervention
Interventions for Change – Example
Currently, there is a lack of/or poor communication between healthcare members and the patients
The intervention is to implement communication tools between healthcare providers
Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) (Parker et al. 2018, Natafgi et al. 2017)
Improved outcomes (Parker et al. 2018)
Decreased adverse events related to communication (Parker et al. 2018, Trotta et al. 2020).
Theoretical or Conceptual Framework
Theoretical or Conceptual Framework #1
Identify the process and logic of selecting this framework
How does this theory or model apply to the project
Theoretical or Conceptual Framework #2
Identify the process and logic of selecting this framework
How does this theory or model apply to the project
Theoretical or Conceptual Framework
Name of Framework
Describe the assumptions of the framework
Describe the key components
Apply each element of the theory to the elements of the phenomenon under study.
Theoretical or Conceptual Framework
Name of Framework
Describe the assumptions of the framework
Describe the key components
Apply each element of the theory to the elements of the phenomenon under study.
Sample Selection
How would you choose who to use in your project
Inclusions
Exclusions
Provide a justification for subject selection and sampling procedure.
14
Project Aims, Values, and Desired Outcomes
What are the goals of the project
Benefits of the project
Cost/time of the project
Variables
What variables need to be considered?
Do you have any control over them
Desired Outcomes
State the purpose, focus, and viewpoint of the project
Expected accomplishments
If you need to, you may split these over several slides, so that there is not too much information on the slide
15
Change Project Implementation Process
Discuss how you will implement the change process
What is the timeline for implementation
Start of change project
End of change project
Would there need to be changes made
Data Collection and Analysis
What are the specific methods of data collection
Surveys, interviews, questionnaires, or protocols
How do you intend to analyze the results?
Potential limitations
Are there any practical limitations that could affect your data collection?
How will you attempt to control the limitations?
Outcomes
Looking at the proposed outcomes, what are the actual outcomes
Are they different, and if so, why?
Recommendations
What recommendations do you have regarding this change project?
Change the interventions
Change the inclusion/exclusion criteria
Increase/decrease participants
Increase/decrease time (if applicable)
Always note there is a need for further research and review
Conclusion
Wrap up the presentation
Restate the problem and the PICOT question
What did you learn from the research
What are the next steps
References
Remember, all references are to be noted in APA format, placed in alphabetical order.
Make sure all in-text citations are referenced
Example:
Tiwary, A., Rimal, A., Paudyal, B., Sigdel, K. R., & Basnyat, B. (2019). Poor Communication by health care professionals may lead to life-threatening complications: Examples from two case reports. Wellcome Open Research, 4, 7. https://doi.org/10.12688/wellcomeopenres.15042.1
ChangeProjectRoughDraftVersion1.docx
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