Question 1 of 20
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5.0/ 5.0 Points
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What percentage of learning on the job comes from informal learning?
[removed] A. 80
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[removed] B. 75
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[removed] C. 90
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[removed] D. 45
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Question 2 of 20
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5.0/ 5.0 Points
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Who performs the initial orientation?
[removed] A. an HR specialist
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[removed] B. the supervisor
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[removed] C. neither A nor B
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[removed] D. both A and B
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Question 3 of 20
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5.0/ 5.0 Points
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__________ is a detailed study of the job to determine what specific skills the job requires.
[removed] A. Needs analysis
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[removed] B. Task analysis
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[removed] C. Performance analysis
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[removed] D. Training strategy
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Question 4 of 20
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5.0/ 5.0 Points
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__________ is a section of an employer’s website that offers employees online access to many or all of the training courses employees need to succeed at their jobs.
[removed] A. Videospace
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[removed] B. A learning portal
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[removed] C. A training portal
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[removed] D. none of the above
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Question 5 of 20
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5.0/ 5.0 Points
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In __________, trainees learn by making realistic decisions in simulated situations.
[removed] A. improvisation
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[removed] B. management games
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[removed] C. case studies
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[removed] D. action learning
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Question 6 of 20
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5.0/ 5.0 Points
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Orientation typically includes information on __________.
[removed] A. employee benefits
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[removed] B. daily routine
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[removed] C. safety measures
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[removed] D. all of the above
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Question 7 of 20
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5.0/ 5.0 Points
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The __________ process includes improving the firm’s future performance and making sense of terms of the firm’s strategy and goals.
[removed] A. management development
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[removed] B. management skills inventory
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[removed] C. action planning
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[removed] D. performance support
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Question 8 of 20
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5.0/ 5.0 Points
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The first step in creating a training program is to __________.
[removed] A. assess the program’s successes or failures
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[removed] B. design the program content
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[removed] C. analyze employees’ training needs
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[removed] D. train the targeted group of employees
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Question 9 of 20
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0.0/ 5.0 Points
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A successful orientation should achieve which of the following?
[removed] A. The new employee should feel welcome.
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[removed] B. The new employee should understand the organization in a broad sense.
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[removed] C. The new employee should have clear understanding of what is expected.
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[removed] D. All of the above.
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Question 10 of 20
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5.0/ 5.0 Points
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__________ means having a person learn a job by actually doing it.
[removed] A. Practice
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[removed] B. On-the-job training
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[removed] C. Social learning
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[removed] D. Modeling
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Question 11 of 20
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5.0/ 5.0 Points
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To improve the orientation process, some firms provide their incoming managers with __________.
[removed] A. preloaded personal digital assistants
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[removed] B. disks containing discussions of corporate culture
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[removed] C. a free breakfast
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[removed] D. A and B only
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Question 12 of 20
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5.0/ 5.0 Points
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Delivering learning content on demand via electronic devices when needed is termed __________ learning.
[removed] A. mobile
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[removed] B. cell-based
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[removed] C. demand driven
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[removed] D. all of the above
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Question 13 of 20
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5.0/ 5.0 Points
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In the __________ method, a manager is presented with a written description of an organizational problem to diagnose and solve.
[removed] A. case study
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[removed] B. diagnose and learn
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[removed] C. action learning
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[removed] D. job rotation
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Question 14 of 20
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5.0/ 5.0 Points
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Which of the following characterizes training today?
[removed] A. Training is increasingly more strategic.
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[removed] B. Training is more prevalent in the higher levels of an organization.
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[removed] C. Training is developing a great reputation for getting results.
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[removed] D. Training is being evaluated extensively.
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Question 15 of 20
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5.0/ 5.0 Points
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Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a nine-month period of time. Her employer is utilizing the __________ form of training.
[removed] A. job rotation
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[removed] B. understudy
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[removed] C. coaching
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[removed] D. special assignments
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Question 16 of 20
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5.0/ 5.0 Points
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A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called __________.
[removed] A. job instruction training
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[removed] B. understudy training
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[removed] C. programmed learning
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[removed] D. apprenticeship training
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Question 17 of 20
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5.0/ 5.0 Points
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__________ is the continuing process of instilling in all employees the attitudes, standards, and values that the organization expects.
[removed] A. Socialization
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[removed] B. Training
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[removed] C. Development
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[removed] D. Orientation
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Question 18 of 20
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5.0/ 5.0 Points
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Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills is called __________.
[removed] A. diversity training
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[removed] B. on-the-job training
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[removed] C. performance improvement programs
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[removed] D. management development
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Question 19 of 20
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5.0/ 5.0 Points
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__________ is a form of management training in which trainees to learn by making realistic decisions in simulated situations.
[removed] A. Developmental solutions
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[removed] B. Improvisation
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[removed] C. Spontaneity
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[removed] D. Quick time
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Question 20 of 20
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5.0/ 5.0 Points
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The basic aim of __________ is to increase the participant’s insight into his or her own behavior and the behavior of others by encouraging an open expression of feelings in a trainer-guided group.
[removed] A. sensitivity training
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[removed] B. action research
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[removed] C. group therapy
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[removed] D. coaching
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