Question 1 of 25
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4.0 Points
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Managers are responsible for getting activities completed efficiently and achieving the firm’s goals by utilizing:
[removed]A.Human, financial, and material resources
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[removed]B.Information, human, and service resources
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[removed]C.Human resources, organizational competitiveness, and organizational goals
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[removed]D.Financial resources, top management, and organizational goals
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Question 2 of 25
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4.0 Points
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A difference between management and leadership can be defined in the following way
[removed]A.management is human capital, and leadership is directing staff
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[removed]B.management is getting things done, and leadership is deciding what needs to be done
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[removed]C.management is getting things done, and leadership is inspiring action taken by others
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[removed]D.management is a position of authority or power, and leadership is inspiring action taken by others
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Question 3 of 25
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4.0 Points
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Three different types of planning used in the function of management are
[removed]A.strategic, tactical, and operational
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[removed]B.strategic, organizational design, and job design
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[removed]C.job design, job enrichment, and teamwork
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[removed]D.strategic, organizational design, and operational
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Question 4 of 25
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4.0 Points
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Triple bottom line refers to the measurement of business performance along
[removed]A.social, economic and organizational dimensions
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[removed]B.social, economic and environmental dimensions
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[removed]C.economic, organizational, and human performance dimensions
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[removed]D.environmental, organizational and corporate responsibility
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The difference between group and team is
[removed]A.A collection of people is a group and not necessarily a team
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[removed]B.Complementary skills are found in a group but not a team
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[removed]C.The aim and purpose of a group is to perform in the workplace
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[removed]D.Groups are defined by their relatively small size
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Question 6 of 25
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4.0 Points
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“The interests of one person should never take precedence over what is best for the company as a whole” is an explanation of which of Fayol’s principles of management:
[removed]A.Unity of command
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[removed]B.Unity of direction
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[removed]C.Subordination of individual interest
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[removed]D.Discipline
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Question 7 of 25
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4.0 Points
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The term social movement refers to a type of group that:
[removed]A.Imitates corporations to improve employee morale in organizations
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[removed]B.Is focused on specific political or social issues
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[removed]C.Mimic society
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[removed]D.Performs activities outside the workplace
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Question 8 of 25
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4.0 Points
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Working with people from different countries can be a challenge because of:
[removed]A.Language issues and different cultural norms
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[removed]B.Cross-cultural misunderstandings
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[removed]C.Different work skills according to cultural norms
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[removed]D.Global strategic communication
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Question 9 of 25
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4.0 Points
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People in societies where uncertainty avoidance is high want:
[removed]A.Are less rule-oriented
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[removed]B.Tolerate a variety of opinions
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[removed]C.Are open to change and taking risks
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[removed]D.Want strict rules, laws and policies
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uestion 10 of 25
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4.0 Points
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Firms with clearly communicated, widely understood and collectively shared mission and vision have been shown:
[removed]A.To create and advance technology
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[removed]B.To embrace diversity
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[removed]C.To perform better than those without them
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[removed]D.To employ a smarter workforce
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Question 11 of 25
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4.0 Points
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Organizational culture is defined by all of the following EXCEPT:
[removed]A.
Life experiences of the employees
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[removed]B.Strengths and weakness of the staff
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[removed]C.Organizational mission and vision statements
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[removed]D.Education of the employe
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Question 12 of 25
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4.0 Points
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The number of people who participate in a nominal group technique is generally:
[removed]A.1-5 participants
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[removed]B.3-8 participants
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[removed]C.6-10 participants
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[removed]D.8-14 participants
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Question 13 of 25
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4.0 Points
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Mission and vision development are analogous to which step in the principles of management framework:
[removed]A.
Planning
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[removed]B.Organizing
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[removed]C.Leading
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[removed]D.Controlling
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Question 14 of 25
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4.0 Points
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Strategy formulation answers the question:
[removed]A.
How do we execute a chosen strategy?
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[removed]B.What should our strategy be?
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[removed]C.Where does strategy fit in?
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[removed]D.How is strategy applied to me?
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Question 15 of 25
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4.0 Points
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The different aspects of strategy as distinguished by Mintzberg include which of the following?:
[removed]A.
Consequential
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[removed]B.Differentiate
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[removed]C.Realized
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[removed]D.Permanent
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Question 16 of 25
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4.0 Points
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Firms that do the product leadership strategy well include which of the following factors:
[removed]A.
Do not focus on innovation
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[removed]B.Have superb operations and execution
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[removed]C.Are in stagnant markets
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[removed]D.Focus on development, innovation, design, and time to market
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Question 17 of 25
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4.0 Points
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Which of the following is considered an intangible resources?:
[removed]A.
Scientific capabilities
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[removed]B.Production equipment
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[removed]C.Manufacturing plants
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[removed]D.Formal reporting structures
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Question 18 of 25
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4.0 Points
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The intensity of industry competition and an industry’s profit potential are a function of which of the following forces of competition?:
[removed]A.
Power of stockholders
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[removed]B.Power or employees
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[removed]C.Gobal economic conditions
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[removed]D.Threats posed by new entrants
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Question 19 of 25
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4.0 Points
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Goals are outcome statements that define what an organization is trying to accomplish:
[removed]A.
Programmatically
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[removed]B.Organizationally
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[removed]C.Both programmatically and organizationally
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[removed]D.Internally
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Question 20 of 25
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4.0 Points
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Characteristics of MBO includes which of the following?:
[removed]A.
Systematic and organized approach
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[removed]B.Aims to improve employee morale
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[removed]C.It improves communication by centralizes decision making
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[removed]D.Used by managers to track their best customers
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Question 21 of 25
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4.0 Points
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The following is NOT considered a best practice when managing performance evaluations:
[removed]A.Determine how best to use the Balanced Scorecard
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[removed]B.Ensure that all key staff are involved in the development of the performance management processes
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[removed]C.Provide additional training for supervisors on how to conduct the mid-year and year-end performance reviews
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[removed]D.Plan to modify the performance management system over time
Question 22 of 25
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4.0 Points
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Among the top motivators driving corporations to engage in CSR include all of the following reasons EXCEPT:
[removed]A.Meeting or exceeding budget
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[removed]B.Ethical considerations
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[removed]C.Innovation and learning
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[removed]D.Employee motivation
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Self-development, individual initiative and organizational loyalty are:
[removed]A.Necessary in current principles of behavior in organizations
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[removed]B.Examples of organizational citizenship behaviors
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[removed]C.In-role performance standards
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[removed]D.CSR standards for individual performance
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Question 24 of 25
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4.0 Points
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The Gilbreths are most famous for:
[removed]A.Content Packaging
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[removed]B.Times studies
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[removed]C.Productivity reports
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[removed]D.Time and motion studies
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Question 25 of 25
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4.0 Points
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Social networks are often referred to as:
[removed]A. The invisible organization
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[removed]B.Important to organizational culture
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[removed]C.NIH
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[removed]D.Important to the mission and vision of the organization
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