Consumer engagement education plan | him335 | DeVry University

Patient Presentation Outline: Empowering Yourself with Electronic Health Records (EHRs)

I. Taking Charge of Your Healthcare with EHRs:

Concept 1: Improved Transparency: Explain how EHRs provide a centralized view of your medical history, including allergies, medications, diagnoses, lab results, and immunizations. This allows you to see the bigger picture and understand your health journey.

Concept 2: Enhanced Communication: Discuss how EHRs facilitate communication between you and your healthcare providers. You can access doctor’s notes, appointment summaries, and medication instructions, leading to informed discussions and better decision-making.

Concept 3: Informed Participation: Explain how EHRs can empower you to participate actively in your care. Accessing upcoming preventive screenings, understanding treatment options, and researching recommended medications helps you become a partner in your health.

II. Accessing and Amending Your Personal Health Information (PHI):

 

Concept 1: Understanding Access Points: Discuss different ways to access your EHR, such as secure patient portals offered by clinics or hospitals, or dedicated apps authorized by them. Mention the importance of strong passwords and secure login practices.

Concept 2: Exercising Your Right to Request Amendments: Explain the process for requesting changes to your EHR data if you find inaccuracies or missing information. Highlight the importance of clear communication with providers and potential timelines involved.

Concept 3: Understanding Data Sharing Practices: Briefly discuss how healthcare providers may share your PHI with other providers involved in your care or for public health purposes. Emphasize your right to control how your information is shared and the importance of reviewing consent forms.

III. Contributing Data to Your EHR:

Concept 1: Sharing Relevant Information: Discuss how patients can contribute valuable information like personal health history, lifestyle details (diet, exercise), and tracking data from wearable devices. Explain how complete information benefits diagnosis and treatment planning.

Concept 2: Reporting Symptoms and Experiences: Explain the importance of patients reporting symptoms, progress with medications, and any side effects experienced. This can help healthcare providers adjust care plans and personalize treatment approaches.

Concept 3: Providing Feedback on Care: Discuss how providing feedback on appointments, procedures, and communication with healthcare providers can improve the quality of care for yourself and future patients.

 

Note: Dear student, kindly research the ideas and information you will put in your concepts. I posted the guidelines on this section.

Explanation:

A CEEP is a framework for educating and empowering consumers to use knowledge and tools to be actively involved in a product or service. It goes beyond information and creates an interactive, respectful, and demystification of a consumer-provider or worker relationship. Below are the key components of a CEEP:

 

Target audience: A specific group of consumers that reach the plan; for a major health system, the target audience would consist of patients. The primary target of the CEEP is to educate the patients to access their electronic health records regularly and how to use them in health decisions.

Goals and Objectives: The goals or what the CEEP will wish to accomplish. Other objectives would be to create awareness of ways to dealing with sensitive health information, and lastly, there should be increased and deliberate education on ways to prevent diseases.

Educational Content: Outlines the information to be delivered to consumers. This could include materials on navigating the system, understanding key terms, and how to leverage the tools available.

Engagement Strategies: Describes the methods used to encourage active participation. This might involve workshops, interactive online modules, support groups, or feedback mechanisms.

Communication Channels: Identifies the most effective ways to reach the target audience. Options include social media, email campaigns, print materials, or in-person presentations.

Evaluation and Feedback: Establishes how to measure the success of the plan and gather consumer feedback. This feedback can be used to refine the program and ensure it meets the evolving needs of the audience.

The specific content of a CEEP will vary depending on the industry and goals. However, the core principle of fostering a collaborative environment where consumers are empowered to make informed decisions and actively participate remains constant.

 

 

Key references:

Patient education and engagement. (n.d.). Retrieved April 22, 2024, from Healthit.gov website: https://www.healthit.gov/topic/patient-education-and-engagement

Wiles, L. K., Kay, D., Luker, J. A., Worley, A., Austin, J., Ball, A., … Hillier, S. L. (2022). Consumer engagement in health care policy, research and services: A systematic review and meta-analysis of methods and effects. 
PloS One
17(1), e0261808. doi:10.1371/journal.pone.0261808

(N.d.-c). Retrieved April 22, 2024, from Researchgate.net website: https://www.researchgate.net/publication/378548846_The_impact_of_electronic_health_records_on_patient_care_and_outcomes_A_comprehensive_review

How can electronic health records help me improve patient satisfaction? (n.d.). Retrieved April 22, 2024, from Healthit.gov website: https://www.healthit.gov/faq/how-can-electronic-health-records-help-me-improve-patient-satisfaction

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