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Philosophy writing assignment | English homework help

Writing Assignment #1: Contrast/Compare the arguments of “Should We License Parents?” (by Jack C. Westman) and “Licensing Parents” (by Hugh LaFollette) pages 182-186 (starting at “Regulating Potentially Harmful Activities” and ending at “Theoretical Objections to Licensing”). Both articles are found in the “File” tab in the “Readings” folder. So, (A) Read both articles. In a 2-4 page paper (B) explain both arguments using the concepts we’ve covered in class (e.g. premises, […]

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Storybook | English homework help

  Background: As ECEC providers, we often teach children lessons, values, and morals through storytelling and relating our personal experience to create meaning. Storytelling is valuable in learning. Children learn about their own culture through stories as well as gain an appreciation of other cultures. Prepare for this assignment by completing the following items:     Directions: Using one of the topics from the list […]

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Cis 499 strayer. project deliverable 1: project plan inception. get

Project Deliverable 1: Project Plan Inception This assignment consists of two (2) sections: a project introduction and a project plan. You must submit both sections as separate files for the completion of this assignment. Label each file name according to the section of the assignment it is written for. Additionally, you may create and / or assume all necessary assumptions needed for the completion of […]

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C10 assignment 8: business consulting

Remember Bill? He was the gentleman that you helped to start up his business in week 4. Well his business is doing well, but he has come to you with some questions and concerns. You discuss each of these with Bill and promise to send him a written report with your suggestions and recommendations. Submit your written response to Bill’s questions and concerns below. 1.      […]

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Stats 50 multipe choice questions set 2015

You must use data provided on various worksheets of the file embedded below to answerseveral questions on this exam. Worksheet names correspond to question numbers.Use the following table for Questions 1-4.The table below shows data for 10 pet owners who visited EmergiCare Vet Clinic. 1) The experience rating is most likely collected through:A. Focus GroupB. SurveyC. Direct ObservationD. Experiment 2) How many variables are quantitative?A. […]

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Case project – williams specialty company wsc

i need help creating a test plan for this project… Unit Testing and Integration Testing 1. Scope of Testing 2. Unit testing a. Unit Test Policy b. Unit Testing Procedures and Responisbilities c. Unit Test Case Results (One for each unit test) 3. Integration Testing a. Integration Testing Policy b. Integration Strategy c. Integration and Test Procedures (One for each build) d. Integration Testing Results […]

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Ripple company bottles and distributes ripple fizz, a flavored wine

<pclass=”msonospacing” style=”color: rgb(0, 0, 0); font-family: Verdana, arial, sans-serif; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px;”>E15-6 Ripple Company bottles and distributes Ripple Fizz, a flavored wine beverage. The beverage is sold for $1 per 8-ounce bottle to retailers. Management estimates the following revenues and […]

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Week 3_ assignment | Human Resource Management homework help

  Purpose MBA Business Plan component Context One of the most important elements in a business plan is the market analysis. A market analysis is a qualitative and quantitative assessment of a market. It includes data collection and estimation in reference to the market size and value, characteristics of the intended customer base, in-depth evaluation of the competition, barriers to entry, and the regulatory environment. […]

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Project (prototype) & report | Computer Science homework help

CIS8100 Assignment 2 PROJECT (PROTOTYPE) & REPORT Description Marks out of Wtg(%) Word limit Due date Assignment 2 100 30 Approx. 3000 19 December 2014 Learning objectives and graduate skills tested This assignment relates to your understanding of the key issues in relation to the infrastructure and functional requirements of a digital business and to allow you to demonstrate your ability to research, synthesise and […]

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Week 9 Assignment 2 - Case Study: Total Quality Management: The Patient Process at East-Southern Kentucky Community College Medical Clinic

Dr. William Jones has been the director of the health center clinic at East-Southern Kentucky Community College (ESKCC) for about six months. Having been a part of a much larger medical center in the past, he has seen the benefits of total quality management (TQM) and feels that it would help improve the operations at the ESKCC clinic. He has made some positive changes to the staffing of the clinic, but now feels that he must tackle making improvements to its operations. Consequently, he has created a TQM team (of which you are a part) and has made certain that they have received the necessary training to start examining the various processes within the health center's operations.  The ambulatory health service department of the ESKCC health center clinic has received increased complaints from the ESKCC student body and staff concerning the services it offers in its walk-in urgent care clinic. Dr. Jones feels that this center would be an excellent starting point for the TQM team.

The Data

The team is presented with the following data regarding student/staff complaints:  

CHART IS ATTACHED 

 

The Patient Review Process

The process for a patient (either a student or a staff member) coming in because of a problem is as follows:

  1. When a patient arrives at the clinic, the patient first sees the receptionist, who checks to see if the patient was seen before. If so, the receptionist pulls the medical record from the file. If the patient is new, the receptionist has the patient complete the necessary forms and creates a medical record.  
  2. Patients are seen by the physician in the order they arrive. If one of the two examination rooms is empty, the nurse escorts the patient to the examination room and records the patient's medical complaint. If no examination rooms are available, the nurse escorts the patient to a waiting area until an examination room is available.
  3. When the patient is in the examination room, the nurse performs routine tests. The nurse then writes the complaint and findings on a medical examination form, a form that will be subsequently filed with the patient's medical record.  
  4. The physician examines the patient and orders medical tests, if necessary. A diagnosis and treatment plan is presented to the patient by the physician; a written copy of this plan and any other appropriate instructions are written on the medical examination form.
  5. When the physician releases the patient, the patient returns to the receptionist, who prepares a bill. If the patient has health insurance, the bill is sent to the health insurance carrier.  
  6. The patient leaves after either paying the bill (by cash, check, or credit card) or signing the forms to authorize payment by his or her health insurance company. If the health insurance company refuses to pay or partially pays the bill, the receptionist bills the patient by mail. Any patient with an unpaid bill or bad credit history is refused subsequent treatment until the old bill is paid. 

Instructions

As a member of the ESKCC TQM team, you are asked to put together a report that recommends improvements to the overall patient process. Create a 4–6 page report in a Word document (copy and paste any charts created in Excel) addressing the following tasks:  

  1. Construct a Pareto Chart for the data regarding complaints to the health center that is presented in Table 1.  Describe two conclusions from examining this data.
  2. Develop a control chart for the waiting time complaint (complaint #2). Explain how the control chart is developed and show the calculation process.
  3. Illustrate the causes for Complaint #2 in a fishbone diagram. (Note: refer to the readings for examples.)
  4. Develop a flow chart for the process that the clinic uses for a patient who comes into the ambulatory center. Draw two conclusions from examining the flow chart regarding either or both of the following:
    • How the process affects the patient.
    • Potential sources of unnecessary complexity.
  5. Determine three improvements to streamline the patient process based on the insights that you gain from examining the process flow chart as well as your understanding of total quality management concepts from your course readings. 

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.The specific course learning outcome associated with this assignment is:

  • Propose improvements to a health services organization based on total quality management (TQM) concepts.
default image
July 1, 2023
    

 

Week 9 Assignment 2 - Case Study: Total Quality Management: The Patient Process at East-Southern Kentucky Community College Medical Clinic

Dr. William Jones has been the director of the health center clinic at East-Southern Kentucky Community College (ESKCC) for about six months. Having been a part of a much larger medical center in the past, he has seen the benefits of total quality management (TQM) and feels that it would help improve the operations at the ESKCC clinic. He has made some positive changes to the staffing of the clinic, but now feels that he must tackle making improvements to its operations. Consequently, he has created a TQM team (of which you are a part) and has made certain that they have received the necessary training to start examining the various processes within the health center's operations.  The ambulatory health service department of the ESKCC health center clinic has received increased complaints from the ESKCC student body and staff concerning the services it offers in its walk-in urgent care clinic. Dr. Jones feels that this center would be an excellent starting point for the TQM team.

The Data

The team is presented with the following data regarding student/staff complaints:  

CHART IS ATTACHED 

 

The Patient Review Process

The process for a patient (either a student or a staff member) coming in because of a problem is as follows:

  1. When a patient arrives at the clinic, the patient first sees the receptionist, who checks to see if the patient was seen before. If so, the receptionist pulls the medical record from the file. If the patient is new, the receptionist has the patient complete the necessary forms and creates a medical record.  
  2. Patients are seen by the physician in the order they arrive. If one of the two examination rooms is empty, the nurse escorts the patient to the examination room and records the patient's medical complaint. If no examination rooms are available, the nurse escorts the patient to a waiting area until an examination room is available.
  3. When the patient is in the examination room, the nurse performs routine tests. The nurse then writes the complaint and findings on a medical examination form, a form that will be subsequently filed with the patient's medical record.  
  4. The physician examines the patient and orders medical tests, if necessary. A diagnosis and treatment plan is presented to the patient by the physician; a written copy of this plan and any other appropriate instructions are written on the medical examination form.
  5. When the physician releases the patient, the patient returns to the receptionist, who prepares a bill. If the patient has health insurance, the bill is sent to the health insurance carrier.  
  6. The patient leaves after either paying the bill (by cash, check, or credit card) or signing the forms to authorize payment by his or her health insurance company. If the health insurance company refuses to pay or partially pays the bill, the receptionist bills the patient by mail. Any patient with an unpaid bill or bad credit history is refused subsequent treatment until the old bill is paid. 

Instructions

As a member of the ESKCC TQM team, you are asked to put together a report that recommends improvements to the overall patient process. Create a 4–6 page report in a Word document (copy and paste any charts created in Excel) addressing the following tasks:  

  1. Construct a Pareto Chart for the data regarding complaints to the health center that is presented in Table 1.  Describe two conclusions from examining this data.
  2. Develop a control chart for the waiting time complaint (complaint #2). Explain how the control chart is developed and show the calculation process.
  3. Illustrate the causes for Complaint #2 in a fishbone diagram. (Note: refer to the readings for examples.)
  4. Develop a flow chart for the process that the clinic uses for a patient who comes into the ambulatory center. Draw two conclusions from examining the flow chart regarding either or both of the following:
    • How the process affects the patient.
    • Potential sources of unnecessary complexity.
  5. Determine three improvements to streamline the patient process based on the insights that you gain from examining the process flow chart as well as your understanding of total quality management concepts from your course readings. 

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.The specific course learning outcome associated with this assignment is:

  • Propose improvements to a health services organization based on total quality management (TQM) concepts.
default image
July 1, 2023
    

 

Week 9 Assignment 2 - Case Study: Total Quality Management: The Patient Process at East-Southern Kentucky Community College Medical Clinic

Dr. William Jones has been the director of the health center clinic at East-Southern Kentucky Community College (ESKCC) for about six months. Having been a part of a much larger medical center in the past, he has seen the benefits of total quality management (TQM) and feels that it would help improve the operations at the ESKCC clinic. He has made some positive changes to the staffing of the clinic, but now feels that he must tackle making improvements to its operations. Consequently, he has created a TQM team (of which you are a part) and has made certain that they have received the necessary training to start examining the various processes within the health center's operations.  The ambulatory health service department of the ESKCC health center clinic has received increased complaints from the ESKCC student body and staff concerning the services it offers in its walk-in urgent care clinic. Dr. Jones feels that this center would be an excellent starting point for the TQM team.

The Data

The team is presented with the following data regarding student/staff complaints:  

CHART IS ATTACHED 

 

The Patient Review Process

The process for a patient (either a student or a staff member) coming in because of a problem is as follows:

  1. When a patient arrives at the clinic, the patient first sees the receptionist, who checks to see if the patient was seen before. If so, the receptionist pulls the medical record from the file. If the patient is new, the receptionist has the patient complete the necessary forms and creates a medical record.  
  2. Patients are seen by the physician in the order they arrive. If one of the two examination rooms is empty, the nurse escorts the patient to the examination room and records the patient's medical complaint. If no examination rooms are available, the nurse escorts the patient to a waiting area until an examination room is available.
  3. When the patient is in the examination room, the nurse performs routine tests. The nurse then writes the complaint and findings on a medical examination form, a form that will be subsequently filed with the patient's medical record.  
  4. The physician examines the patient and orders medical tests, if necessary. A diagnosis and treatment plan is presented to the patient by the physician; a written copy of this plan and any other appropriate instructions are written on the medical examination form.
  5. When the physician releases the patient, the patient returns to the receptionist, who prepares a bill. If the patient has health insurance, the bill is sent to the health insurance carrier.  
  6. The patient leaves after either paying the bill (by cash, check, or credit card) or signing the forms to authorize payment by his or her health insurance company. If the health insurance company refuses to pay or partially pays the bill, the receptionist bills the patient by mail. Any patient with an unpaid bill or bad credit history is refused subsequent treatment until the old bill is paid. 

Instructions

As a member of the ESKCC TQM team, you are asked to put together a report that recommends improvements to the overall patient process. Create a 4–6 page report in a Word document (copy and paste any charts created in Excel) addressing the following tasks:  

  1. Construct a Pareto Chart for the data regarding complaints to the health center that is presented in Table 1.  Describe two conclusions from examining this data.
  2. Develop a control chart for the waiting time complaint (complaint #2). Explain how the control chart is developed and show the calculation process.
  3. Illustrate the causes for Complaint #2 in a fishbone diagram. (Note: refer to the readings for examples.)
  4. Develop a flow chart for the process that the clinic uses for a patient who comes into the ambulatory center. Draw two conclusions from examining the flow chart regarding either or both of the following:
    • How the process affects the patient.
    • Potential sources of unnecessary complexity.
  5. Determine three improvements to streamline the patient process based on the insights that you gain from examining the process flow chart as well as your understanding of total quality management concepts from your course readings. 

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.The specific course learning outcome associated with this assignment is:

  • Propose improvements to a health services organization based on total quality management (TQM) concepts.
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