Presentation | MGT500013VA016-1238-001 | Strayer University–Augusta
For this assignment, you will again assume a management role for the company providing e-courses in the second assignment. The company has received numerous complaints from dissatisfied customers about the long wait times when contacting the company to request information about courses they purchased. After assessing the problem, the company found the sales and the customer service departments operate in silos. Information about new courses, […]